SHOPPERS need to keep an eye on Best Buy’s new return policy as it changes just weeks ahead of Christmas.
The store has made the change and customers should get familiar with the restocking fees on electronic items.
Best Buy’s restocking fee targets electronics in a pre-Christmas shake-up to policy[/caption]
Activatable devices, excluding prepaid phones, will carry a $45 return fee[/caption]
Best Buy is adding the cost to electronic items this Christmas, making purchasing them riskier if they don’t work and have to be returned.
Some of the items with the fee include: drones, digital cameras, camera lenses and electric bikes.
According to their website, the fee will be 15 per cent of the item purchase price, according to the store’s website.
This means paying that portion on top of what you already paid for the item if you choose to return it.
Activatable devices, excluding prepaid phones, will carry a $45 return fee.
The full list of items this will apply to is not clear.
The Best Buy website also states: “There is no restocking fee if the product is unopened, or if the purchase occurs in: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law.
“The restocking fee will be taxed in select states.”
Best Buy has said that some items are unreturnable once purchased, meaning that you cannot bring them back to the store even if they are unopened.
These apply to custom or personalised orders, which can’t be sold on once returned.
These include oils, fuel, filters, cleaners, health supplements, health test kits, ink and 3D printer filament.
Other items are non-returnable once opened, particularly ones that become damaged or depleted once used.
BEST BUY RETURNS
To return an item to Best Buy, you may return any item purchased on BestBuy.com at any of their stores.
For faster return processing, you should bring your packing slip (if you received one), your receipt, the credit card used to make your purchase, and a valid photo ID.
The website directs you to find your nearest Best Buy to make this process easier.
Top 10 Christmas Gift Ideas
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- Beats Solo3 Wireless On-Ear Headphones,
$179.99$99 from Walmart – buy here - Soundcore by Anker P25i True Wireless In-Ear Headphones,
$29.99$17.99 from Best Buy – buy here - Purl Embellished Cardholder,
$88$44 from Kate Spade – buy here - Tazz Slipper, $130 from UGG – buy here
- Nike Blazer Low ’77,
$100$60 from Finish Line – buy here - Kiehl’s Wrapped Gift Set, $125 from Kiehl’s – buy here
- Lip Liner, $20 from Jane Iredale – buy here
- Barbie Dream Closet Playset,
$54.99$29.99 from Walmart – buy here - Lamborghini 12 V Powered Ride on Car,
$369.99$165.99 from Walmart – buy here - Le Creuset Signature Cast Iron Round Dutch Oven, $180 from Walmart – buy here
You will get free shipping on your return by using a prepaid label.
Getting a prepaid label can be done by going onto the Best Buy website and following the required steps.
For this, there are some exceptions, which they class as “major appliances” like large TVs over 50 inches.
Shoppers can go online to find out how to return Best Buy items[/caption]
