KOHL’S has made a change to its returns policy just in time for Christmas but only some customers will be able to benefit from this.
Shopping for festive presents can be tricky but one payment option can give customers more time to take back any unwanted gifts.
The department store chain has extended its return window for shoppers using a specific card.
Customers using a Kohl’s Card will have 120 days to get their money back on items they don’t want.
The chain’s usual window is 90 days, giving people who use other forms of payment a month less to decide on their purchase.
Kohl’s will also extend this period of certain items bought after November 1.
People who buy electronics, watches, or beauty items will have up until January 31 to bring back these popular holiday gifts.
It means buying for family and friends has been made a lot less stressful.
Kohl’s haver not been the only chain to make this sort of change for its customers.
Sephora has also introduced an extended return policy for holiday shoppers.
Shoppers must take note of the strict cut-off date if they want to make the most of this extension.
Sephora says customers have until January 31, 2025, to bring back goods purchased between November 1 and December 1, 2024.
For anything purchased after December 1 though, the retailer’s usual return policy applies.
Proof of purchase will be required for all shoppers attempting to bring items back.
SHUT UP SHOP
Kohl’s recently confirmed it would wave goodbye to one of its locations after 20 years.
This could throw people’s holiday plans into crisis as this branch will be gone soon.
Kohl’s will shutter the doors of its Herdon, Virginia, spot on January 18, 2025, 20 years after it first opened.
Fans shared their heartbreak on a Facebook page.
“Thank you to the staff, I have always received good customer service. Best of luck,” one person wrote.
“I remember when it was Caldor converting to Kohls in late 90s,” another person posted.
US braces for '45,000 store closures'
Some 45,000 bricks-and-mortar stores could close in the next five years, experts have warned.
five years, experts have warned.
Several major retailers have announced store closures or gone out of business altogether in recent years.
Chains such as Foot Locker, Sally Beauty, Tuesday Morning, Shore City, Z Gallerie, and Mitchell Gold + Bob Williams have all gone out of business.
Bed Bath & Beyond has closed all of its brick-and-mortar stores and is now an online-only retailer.
The most affected retailers have been clothing, consumer electronics, sporting goods, hobby, book, music, and home furnishing stores since the start of 2019.
UBS has predicted the total number of retail stores will drop by 45k from 958k to 913k.
Despite that, the report says that certain stores should thrive while others decline.
It said retailers such as Walmart, Costco, Home Depot, and Target, could be among the winners.
