A LOWE’S shopper has raged at the store and vowed to visit a rival retailer instead after the recent visit.
This customer claimed they experienced “the worst customer service” when they went to the home improvement chain.
A Lowe’s shopper fumed about their recent in-store visit[/caption]
The shopper (@southpaw_1989) said they ran into issues when they tried to purchase a washing machine.
“@Lowes you without a doubt have the worst customer service imaginable,” they wrote in a X post.
This shopper was furious and explained they had visited Lowe’s for years but this was the final straw.
“We have spent thousands of dollars in Lowe’s over the years,” they added.
“Trying to buy a simple washing machine was a nightmare today.
“Endless runaround and not even an apology.”
The shopper ended their rant by confirming they would take their business elsewhere.
“Guess we will go to @HomeDepot now,” they added.
The chain responded to the shopper’s complaint with an apology and asked them to reach out.
“@Lowes why? So I can get blown off again by your terrible customer service. I asked for a manager multiple times and never got one.
“I’m good. I’ll just shop elsewhere.”
LOWE BLOW
This Lowe’s shopper has not been the only person to rush to X and complain about their in-store experience.
One first-time buyer vowed to never return to the chain after their visit, The U.S. Sun has previously reported.
The shopper slammed Lowe’s for its returns policy after he claimed it took nearly an hour to get his money back.
“First time shopping @Lowes today, what an awful experience,” the Lowe’s customer, G. Voss, wrote in a post to X.
“45 minute round-trip to return product missing items in box only to be treated so Rudely and accusatory.”
Voss claimed he called the Lowe’s employee out on their questions and tone, only to be given the response that it was “policy” to do so.
“She stated it’s policy. Awful service!” he fumed.
“At that point, I gave a piece of my mind left and won’t return…” he added.
